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Topic

Overall Customer Experience

97.2% positive

Across 104 reviews of Beast Mode Lawn Care in Jacksonville, FL, overall customer experience appears in 36 reviews (97.2% positive), from 2022-04-04 through 2026-08-25.


Key findings

  • Overall Customer Experience mentioned in 36 of 104 reviews (34.6%)

  • 97.2% of Overall Customer Experience reviews are 4 or 5 stars

  • Average rating in Overall Customer Experience reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    83%30 mentions
  • Courtesy & Friendliness

    42%15 mentions
  • Communication & Updates

    22%8 mentions
  • Responsiveness & Speed

    17%6 mentions
  • Punctuality & On-Time Service

    17%6 mentions
  • Pricing & Value

    11%4 mentions

Reviews mentioning overall customer experience

July 29, 2026

Zach

Military family here and we needed a lawn company to service our lawn in our new home while we were away and waiting for our home goods delivery. BM was great and I really don’t have any complaints about the service and the employees are all very nice and respectful. We will be sure to utilize them again in the future. 10 out of 10 I would definitely recommend this company to anyone needing lawn care services!

May 29, 2026

Daniel

Great customer service and I appreciate them working with me while being deployed and trying to figure out a schedule last minute before I left.<br><br>If youre looking to support a smaller company that does great work, look no further.

Response from owner

Thank you for your honest and kind review! We enjoyed servicing your property for the time being, if you need us for any lawn care needs in the future, we will be happy to help! Thank you for serving our country!

May 29, 2026

May 21, 2026

Lori and Kevin Floyd

After losing lawn service 3 weeks ago, I dreaded having to find a new team I could count on. Beast Mode put all the fears to rest. The communication has been outstanding. They came out for the first cut today and everything looks great. We were starting to look pretty shabby. I'd highly recommend.

Response from owner

Thank you so much for your kind review we hope to continue satisfactory services for your property each time!

May 21, 2026

March 10, 2026

Alex Grogan

Great work done on my front and backyard. They did more than I expected with leaf removal and grass cutting! I got a free estimate within an hour of reaching out for a quote. Friendly service and professional!!

Response from owner

Thank you for the kind words and review!We are happy we could help with getting your yard back to top shape!

March 10, 2026

February 18, 2026

Zachary Rivera

Beast Mode did an AMAZING job on a massive cleanup we’ve needed for so long at our house. They came in the mornin and didn’t leave until dark. They wouldn’t rest until the job was complete. They were incredibly personable and their work ethic is unmatched.

Response from owner

Thank you for your kind words! We hope to do buisness with you in the future.

February 18, 2026

November 4, 2025

Christina

They came out and did an excellent job. They were friendly, fast and very professional. I have received multiple compliments on my lawn . Thank you for an excellent job.

Response from owner

Thank you for the pleasant review we always strive to do our best!

November 4, 2025

November 3, 2025

Lloyd Young

There absolutely a great company there employees are very hard workers they go above and beyond for there customers

Response from owner

Thank you for the kind words and review! We strive to always do our best for our customers.

November 4, 2025

October 27, 2025

Ravi Shankar

Beast Mode team has been great and they are maintaining my lawn for over 2 years. Never had a problem and they are very courteous and professional.

Response from owner

Thank you for the kind review and being a long time valued customer! We take pride in meeting customer expectations!

October 27, 2025

October 27, 2025

Kimberly Dixon

My lawn service experience is very good. Beast Mode team does a great job always!!

Response from owner

Thank you for the kind review! We take pride in making our customers happy with each service, we strive to always do our very best!

October 27, 2025

October 18, 2025

Pierre flores

Best grass cut company in Jacksonville!

Response from owner

Thank you for the kind review!!! We strive as a team to accommodate our clients!!!

October 18, 2025

October 16, 2025

Jan Robinson

Great job. Happy with this service<br>We will continue, thank you so much

Response from owner

Thank you for the kind words! We strive our best to accommodate and take care of our clients.

October 17, 2025

October 16, 2025

Ty Fly

Chris and Shelby are the absolute best! They really go the extra mile for their customers. I'm so glad they're my new lawn care people.

Response from owner

Thank you for the kind review! Our teams strive to always satisfy our customers and leave them feeling pleased with our work after each service 😊

October 16, 2025

October 5, 2025

Tevin Moore

I have to say that if you’re in a pinch a new someone to cut your lawn. This is the company to go with they helped out my family and worked with us on making our payment to them. Definitely recommend this group.

Response from owner

Thank you so much for the kind review! We value helping our customers 😊

October 5, 2025

October 5, 2025

Snowy Coleman

I was really in a clutch and I didn’t know what to do. I went through and called people all over Jacksonville to cut my grandmother‘s grass and no one responded. I live out of town so I definitely understand the concern, but the owner took his time contacted me, went over communicated with my grandmother And was so attentive to every need. I am so thankful and I definitely will continue to do business and I recommend this lawn care service to anyone.

Response from owner

Thank you for the kind words and review! We are so happy we could transform your grandmothers yard! Our team is pleased with the outcome. We look forward to keeping it top shape!

October 5, 2025

October 5, 2025

Monkey. D. Inaya

They did a great job helping my family!!!

Response from owner

Thank you for the kind review! We are glad we could help your family with their lawn care needs!

October 5, 2025

July 27, 2025

King Kardiere

You guys are great as t thank you so much

Response from owner

You are welcome! We value our customers and are always happy to help.

July 28, 2025

March 25, 2025

Alexis Lopez

Nathan always delivers a great service and is quick and efficient! Will never use another lawn care company as long as I live here.

Response from owner

Thank you we try our best!!

March 27, 2025

March 1, 2025

Nate Watson

Great service!

Response from owner

Thank you for your review we try our best to satisfy our clients!!!

March 1, 2025

November 12, 2024

Hannah Miller

Great job with the lawn and they even mow the grass growing through my bricks and blow the leaves. Super nice people. Highly recommend

Response from owner

Thank you we try our best to satisfy our clients!!!

November 12, 2024

October 1, 2024

Danielle Nichols

Great service and communication! Highly recommend :)

Response from owner

Thank you! We all here at the Beast Mode Team try our beast!!!

October 2, 2024

August 22, 2024

Christina Force (Chrisie)

My yard was very overgrown ,being disabled I can’t do it . They have came several times and always do a wonderful job . Thank you for always being friendly and professional.

Response from owner

Thank you for your feedback we always strive to take care of our clients!!

August 22, 2024

August 20, 2024

Angel Ferebee

They do an amazing job and evern try to get to you on short notice. They are prompt with response time. I've been using this company for about 3 months now. I have no complaints.

Response from owner

Thank you we are glad you are having a positive experience!!!

August 20, 2024

August 12, 2024

Jason Canaan

Fantastic company, they are fast, friendly, and affordable. We use them exclusively in our Jax market for landscaping and tree services.

Response from owner

Thank you as we try to keep serving the community with our upmost gratitude!

June 27, 2024

June 24, 2024

Richard Tipton

My lawn mower broke a few months ago so the grass was really high and our house looked Vacant and I called Beast Mode Lawn Care LLC. Saturday when I noticed there business card on my door step.<br><br>I talked to Rachelle (who was super nice btw) I got an estimate and was scheduled that following Monday. I went to work and came home to a beautifully cut lawn.<br><br>I've scheduled a monthly service with them and I couldn't be happier with a lawn service. They definitely are Beast Mode!

Response from owner

Thank you our team tries there best!!

June 24, 2024

June 17, 2024

Betty Bunting

I am very impressed by the detail they pay attention to in making your property look well maintained. The owner of this company is very nice and easy to work with. My scheduled appt is always on time. I am planning to continue using this company and service.

Response from owner

Thank you for your support of our business!!

June 17, 2024

May 27, 2024

Tammy kanne

There on it I had a funeral they were able to work with me great people and love the work.😊

Response from owner

We are sorry for your loss. And we are glad you were pleased with the outcome of your lawn!!

May 27, 2024

May 20, 2024

Stephanie Karena Marshall

I Love Beast mode Mowing!! Came quickly, did way more then they got paid for, they were kind and professional, and personal, did not feel like I was dealing with a corporate company. Will definitely keep them as my yard service. Thanks again you guys, MY YARD LOOKS SO GOOD!!THANK YOUUUUU!!!🙏👊💕

Response from owner

Thank you for your kind words! We ALL try our best!

May 22, 2024

April 2, 2024

Robert Miller

They are very friendly, good deals on cars .

Response from owner

Thank you!

April 2, 2024

March 16, 2024

A.A Dean

Best in the biz!

Response from owner

Thank you! Our team always try their best to serve our customers with the best experience!

March 16, 2024

January 19, 2024

Chanaia Edwards

Beast Mode Lawn did an amazing job! Super happy with the results.

Response from owner

Thank you!! Our team tries their best to satisfy our customers!!

January 19, 2024

December 22, 2023

Jane Gordon

They meant well and perhaps they were stressed by the holidays, but when there was a hiccup with getting in backyard, and theit 9 am appt ended up at 6 pm, customer service person replied to me pretty much placing responsibility for all on me in derogatory terms. They might have been a good service but after that derogatory email interaction, I won’t be using their services

Response from owner

I hope this comment clarifies the accusations you are claiming against the company to be inaccurate. You hired us to provide you with a bi weekly maintenance service. You received an appointment alert notification which you accepted, also being told the times were approximate because with lawn maintenance every lawn is different in size. The team came out to your property on several different occasions and you were never home or had an excuse on why the technicians could not complete the work. You were also given FREE services on the work that was completed. I am sorry that you feel like it was ALL of the company fault. We hope you have Happy Holidays!!! Beast Mode Lawn Care LLC

December 22, 2023

November 12, 2023

Kel Cruz

I have used this company for a couple of years now. Always great pricing. Great service. And down to earth.

Response from owner

Thank you for your kind words we truly try our best!!

July 27, 2023

August 31, 2022

Douglas Underwood

Everything was smooth, estimate done within an hr or so on the ph0ne quick and efficient. Good service recommended

Response from owner

Thank you for your kind words!!

September 1, 2022

July 28, 2022

Tiffany Dwyer

I received a quote for lawn care. They were very professional, had a great process to accept the quote and were very helpful. We did not use the service, only because we didn't know our neighbor is going to take care of our yard. Had we not gone with our neighbor, we would've definitely used this business.

Response from owner

Thank you! If you ever need us please reach out!

July 28, 2022

July 20, 2022

Sherry Cook

I'm so glad we found this company. They are very friendly and professional. They definitely earned there rating. Would definitely highly recommend them.

Response from owner

Thank you for your kind words!

July 20, 2022

June 19, 2022

Mark Van Tuyle Jr.

They were extremely responsive, courteous and professional. I’d highly recommend them to anyone in need of landscaping services. I’m a happy customer, the lawn looks amazing after the sod installation.

Response from owner

Thank you for your kind words!

July 1, 2022