Jacksonville, FL
What customers say about Beast Mode Lawn Care
Beast Mode Lawn Care in Jacksonville, FL has accumulated 104 customer reviews spanning from April 2022 through August 2026, with an overall positive sentiment rate of 92.3% and a sentiment score of 0.79, against a negative rate of 7.7%. The business shows a stable trend over this period. Professionalism and Conduct is the most frequently mentioned aspect, appearing in 63 reviews with a 95.2% positive rate.
Courtesy and Friendliness (24 mentions) and Scheduling and Booking Ease (15 mentions) each achieved a perfect 100% positive rate. Punctuality and On-Time Service scored 91.3% positive across 23 mentions, while Responsiveness and Speed reached 90% across 20 mentions. Pricing and Value (16 mentions) registered 87.5% positive, and Cleanliness and Tidiness (8 mentions) matched that figure.
Communication and Updates, cited in 21 reviews, came in at 76.2% positive, indicating a modest but notable proportion of customers who experienced concerns in this area. Problem Resolution and Effectiveness is the one aspect falling below the 70% threshold, posting a 66.7% positive rate across 12 mentions, suggesting that when service issues arise, a meaningful share of customers felt they were not satisfactorily resolved — a finding reinforced by the Service Issues and Recovery topic, which carried only a 42.9% positive rate across 7 reviews. On the services side, Lawn Care is the dominant category with 42 mentions and a 95.2% positive rate.
“We have great lawn care from Beast Mode Lawn Care. They always do a professional job on our yard and they always show up on the day scheduled. They are awesome and we are very grateful they are our lawn care service.”
Lawn Mowing appears in 21 reviews at 85.7% positive, while Lawn Maintenance (5 mentions), Yard Cleanup (5 mentions), and Landscaping and Yard Work (8 reviews) each reached 100% positive. Lawn Cleanup (4 mentions) registered 75% positive. Among named staff, technician Nathan is mentioned in 5 reviews with an average rating of 4.4.
Topically, Lawn Mowing and Maintenance leads with 59 reviews at 94.9% positive, and Overall Customer Experience draws 36 reviews at 97.2% positive. Scheduling and Booking, Cleanup and Seasonal Services, Reliability and Punctuality, and Landscaping and Yard Work each hit 100% positive in their respective review sets. In summary, Beast Mode Lawn Care performs strongly across core service delivery and professionalism, with isolated weakness in problem resolution and communication when things go wrong.
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